Privacy Policy

01Introduction

RemNeXus® respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information in connection with our website, digital products, and professional services. It is issued in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission.

02Scope

This Policy applies to personal information collected from website visitors, clients, prospective clients, purchasers of digital products, training participants, and individuals who contact RemNeXus®.

03Information We Collect

• Identifying information such as name, position or role, and organization.
• Contact information such as email address, contact number, and business address.
• Transaction information such as product purchased, payment reference, and delivery details.
• Correspondence content when you contact us by email or through a form.
• Technical information such as browser type, device information, and pages visited, collected in aggregate for site performance.

04How We Collect Information

• Directly from you when you purchase a digital product, request information, or contact us.
• Automatically through standard website technologies when you browse the website.
• From authorized representatives of your organization acting on its behalf.

05Purpose of Processing

• To process and fulfil digital product purchases and issue download access.
• To provide customer support and respond to inquiries.
• To issue receipts, confirmations, and license information.
• To deliver professional services, advisory engagements, and training where engaged.
• To improve our products, website, and service quality.
• To comply with legal, regulatory, tax, and record-keeping obligations.

06Legal Basis for Processing

We process personal information on the basis of consent, the performance of a contract to which the data subject is a party, compliance with a legal obligation, and the legitimate interests of RemNeXus® where those interests are not overridden by the rights of the data subject.

07Disclosure of Information

RemNeXus® does not sell personal information. We may disclose personal information only in the following circumstances:

• To service providers who support payment processing, email delivery, or website hosting, under appropriate confidentiality obligations.
• To professional advisers where necessary for legal or accounting purposes.
• To government authorities where disclosure is required by law or lawful order.

08Security Measures

RemNeXus® implements reasonable and appropriate organizational, physical, and technical security measures to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.

These measures include access controls, encrypted transmission where applicable, restricted handling of records, and periodic review of security practices.

09Retention

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, or for the period required by law, contract, or legitimate business purpose. After the applicable retention period, records are securely disposed of.

10Rights of the Data Subject

Under the Data Privacy Act of 2012, you have the following rights:

• The right to be informed of the processing of your personal information.
• The right to access your personal information.
• The right to object to processing, including for direct marketing.
• The right to rectify inaccurate or erroneous information.
• The right to erasure or blocking under the conditions provided by law.
• The right to data portability.
• The right to damages for violations of your rights.
• The right to lodge a complaint with the National Privacy Commission.

11Cookies and Website Technologies

The website may use cookies and similar technologies to maintain functionality and to understand aggregate usage. You may configure your browser to refuse cookies, although certain features may not function as intended.

12Third-Party Links

The website may contain links to third-party websites. RemNeXus® is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy notices.

13Children's Information

Our website and digital products are directed to organizations and professionals. We do not knowingly collect personal information from minors.

14Changes to this Policy

RemNeXus® may update this Privacy Policy to reflect changes in law, regulation, technology, or business practice. The effective date at the top of this page indicates the most recent revision.

15Contact the Data Protection Officer

To exercise your rights or to raise a privacy concern, contact the RemNeXus® Data Protection Officer at remnexus.dpo@gmail.com. Requests are acknowledged and addressed within a reasonable period, typically within one to two business days for initial response.